Describe the stages
Define the states and transitions that make up the process.
Find where a process slows down.
Compass. Map the stages of a business process and compare them with the work happening today. Investigate bottlenecks and review proposed changes.
Product walkthrough. Press Space or Enter to pause or play.
Compass. The process as it runs today.
Find the exception
Inspect work that is blocked, waiting, or taking a different path than expected.
Compare a proposed change
Review the current process alongside a proposed version and examine the checks that remain unresolved.
A clear next step for every exception.
Three lithium shipments need Compliance review. Inspect the active cases and the proposed process change without losing sight of either.
The lithium queue contains three held shipments assigned to Jordan Lee. Each has a review clock, a current state, and a reason it cannot proceed.
Draft v13 adds Battery telemetry review before Carrier tender. Its guard requires telemetry no older than 15 minutes and current Compliance approval.
Two of four readiness checks are complete. Operations and Compliance approval are missing, so active v12 remains the running process.
In practice
A shipment can have fresh telemetry and still be blocked by missing approval. Compass shows both facts alongside the case clock and responsible reviewer. The team can request the available review while separately assessing a change to the process definition.
Explore the solutionDiscuss your process bottlenecks.
Show us where a process waits, repeats work, or needs an exception. We’ll discuss the records needed to investigate it.